TERMS AND CONDITIONS

International Shipping:  

Bayer Team Sports Ltd. can ship to any European country. Average transit time is usually 2-6 business days.

Quantity discounts and pricing: 

If you are ordering large quantities for a team or corporation, you can contact our customer service at: info@bayerteamsports.com

How long does a shipment take to be delivered?  

We offer an Economy shipping that generally takes 2-6 working days and Express shipping that takes 1-4 working days across Europe. Shipping to the countries out of European Union can take longer and may be sucject to customs. You will be able to track your order and be updated on it's progress. If your order is above weight limit, we will be contacting you in order to arrange an individual shipping.

Shipping Options & Times:   

Most in-stock items generally arrive within 1-6 business days after your order is received and payment confirmed. Since delivery timeframes vary depending on destination, a more accurate estimate is provided during checkout. Please note: Although we try our best to deliver your items during the estimated timeframe, delivery times are never guaranteed and we can't be held responsible for any delays caused by the transporter.

Methods of payment accepted via Internet:

We accept all Debit or Credit cards VISA, VISA Electron, MasterCard, Maestro  

Bank Wire (EUR/USD) - See the Bank Details

Security during placing an Order:  

We secure our site with 128-bit encryption SSL secure servers. Whenever you order an item, we verify that the billing address, phone number and email you provide us with matches the information the bank has associated with the form of payment you’re using. Banks provide a 3 digit security code on the back of the credit card. They do this for your benefit, and to generally prevent fraud and identity theft. By providing us with the 3 digit security code, it lets us know that you are in possession of your card. It also prevents orders from being placed in your name by another person who may have somehow gained access to your account information.

Get a tracking number:  

You will receive an email confirmation with a tracking number as soon as tracking becomes available for your order. This email will include a link to the shipper’s website so you can easily track your shipment.  

How do I return my order?
We accept returns of any new, unused merchandise purchased from us within 14 days of the original ship date.
When you return an item please indicate whether you wish to return the item for credit or exchange it for a different item.
You can send the package back via your preferred carrier to our Address.
Shipping costs of returned goods are always at customer´s expense
Return Address: Bayer Team Sports Ltd. Modranska 496/96a, 14700 Prague - Czech Republic
Secure way of payment:

Card details are entered directly to payment page of the processing Bank. Our Company has no access to your card details. Data transfer is carried out through the secured "https" protocol, which encrypts these details. Presence of logos "Verified by Visa" of Visa card assocaiation and "MasterCard SecureCode" of MasterCard association guarantees safe payment

If problems occurred while shopping via e-shop: 

Card details were not filled correctly. There are no sufficient funds on the Card account or there has been exceeded the fixed limit for internet transactions. The card has a fixed limit of funds available to spend in one day and your order exceeds that limit. Card is not intended for on-line shopping (contacting issuing bank is advised)